awpTerms of Use

When you open an account on awp, you agree to our terms governing deposits, withdrawals, account security, and game settlement. We explain these terms in plain language rather than legal jargon so you understand exactly what happens when you join our platform. Our terms apply to every user regardless of location, though we only operate in jurisdictions where local law permits.

We at awp commit to fair play, transparent settlement, and protecting your account data. Our terms set out your rights and obligations, how we handle disputes, and the conditions under which we may suspend or close your account. Before you make your first deposit, we ask you to read these terms in full. If anything is unclear, our support team can explain any clause through our help channels.

This page covers the key terms that govern your use of awp.

Account Opening and Eligibility on awp

To open an account on awp, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. We require your full legal name, email, phone number, and a clear photo of your identity document. We use this information to verify your identity and comply with anti-money-laundering regulations. If your documentation is unclear or incomplete, we request new copies; we do not proceed with account activation until verification is complete.

Once your identity is verified on awp, your account is active and you can deposit funds. We store your identity documents securely and never share them with third parties outside our legal and regulatory obligations. If your jurisdiction's law changes or if we determine that your location is no longer supported, we notify you and may restrict your account access. You remain responsible for ensuring that your use of awp complies with your local jurisdiction's laws.

Our awp Deposit and Withdrawal Policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. All deposits process through verified payment partners. We charge no deposit fees on our side; your payment provider may apply fees per their terms. When you initiate a deposit on awp, funds appear in your account within seconds for e-wallets and up to one business day for bank transfers. Your account balance updates immediately once the deposit is confirmed.

Withdrawals return to your original funding source. If you funded via mobile banking, your withdrawal goes back to local payment. Before we process a withdrawal, we request verification — typically a screenshot of your e-wallet or bank account showing your name and account details. This protects both you and us by confirming you control the receiving account. Withdrawals on awp settle within one business day. Large or suspicious withdrawals may be subject to additional review; we notify you upfront if this applies to your request.

Deposit confirmation

Your online payment or e-wallet Virtual Account reference confirms the deposit; we match it to your account automatically.

Withdrawal holds

We place no mandatory hold on withdrawals; processing depends only on verification and your payment provider's speed.

Bonus terms

Any bonus offer on awp includes specific terms such as playthrough requirements; these are stated before acceptance.

Account closure

You may close your account at any time; any remaining balance is withdrawn to your original deposit source.

Mobile Access and Device Terms on awp

Most of our users access awp on mobile devices. On Android, you can download our app from awp.run/app/. On iOS, open Safari and navigate to awp.run — our platform loads as a progressive web app directly in your browser without requiring an App Store download. Both access methods provide the same features: live sportsbook, live-dealer tables, slots, and esports markets. Your account is synchronized across devices, so you can start betting on Liga 1 via Android, switch to your desktop browser, and return to iOS without any loss of account state.

We recommend WiFi for optimal performance, though 4G is usually sufficient. Our live-dealer streams and game updates use approximately 50–150 MB per hour depending on resolution and frame rate. We provide bandwidth adjustment options in your settings — reducing video quality cuts data consumption by about half. If your connection drops during active play, we pause the game and hold your position for up to 30 seconds. If you reconnect within that window, you rejoin without losing your wager. We do not refund dropped connections unless they result from our server infrastructure failure.

Game Rules and Settlement on awp

How We Settle Football Markets on awp

All football markets on awp, including Liga 1, Piala AFF, Champions League, and Premier League matches, settle in real time. When the final whistle sounds, our platform immediately processes results based on the official match outcome. If a match is abandoned or postponed, we mark it as void and refund wagers. If a match is rescheduled within 48 hours, we keep wagers active; if rescheduled beyond 48 hours, we refund them. Our settlement is automatic — there is no manual delay or waiting period.

Live-Dealer Game Rules on awp

Our live-dealer tables on awp follow standard casino rules. Blackjack dealers hit on 16 and stand on 17 or higher. Roulette uses European wheels with 37 numbers. Baccarat follows fixed drawing rules with no player decision. Dragon Tiger is settled immediately after both cards are revealed. All dealers work under our supervision and follow a strict code of conduct. We record every table session for dispute resolution and compliance purposes. If you believe a result is incorrect, contact our support team with your session ID and time stamp, and we will review the recording.

Dispute Resolution on awp

If you have a complaint about a wager, a deposit, a withdrawal, or any other aspect of your account on awp, contact our support team immediately. Provide details of the transaction, the date, and the exact issue. Our team responds within 24 hours. If your issue is not resolved within five business days, we escalate to our operations manager for review. We keep a record of every dispute and our resolution. If we uphold your complaint, we credit your account. If we do not uphold it, we explain our reasoning in detail.

Account Suspension and Closure on awp

We reserve the right to suspend or close any account if we detect breach of these terms, fraudulent activity, or violation of applicable law. Common reasons for suspension include account sharing, use of automated betting tools, abusive chat behavior, or suspicious deposit and withdrawal patterns. If we suspend your account, we notify you of the reason and allow you to dispute it. If suspension is upheld, we return any remaining balance to your original deposit source within one business day.

Jurisdiction and Legal Compliance on awp

Our services on awp are available only where local law permits. We do not offer our platform to users in jurisdictions where online wagering is prohibited by statute. Users are responsible for verifying that access and use of awp comply with their own jurisdiction's applicable law. These terms are governed by the laws of the jurisdiction where awp operates. Any dispute arising from your use of awp will be resolved through our internal dispute process first, then through binding arbitration if necessary. You waive the right to pursue legal action in court for disputes related to awp.

We update these terms periodically to reflect changes in law or our operations. We notify all users of material changes via email and on our platform. Your continued use of awp after a change to these terms constitutes acceptance of the new terms. If you do not agree with a change, you may close your account and request withdrawal of your balance.